Cannot change name server

  • Unknown's avatar
    lephille62 · Member ·

    Hi,

    I couldnt explain better than what Emilie did few months ago :

    Hi, I need to change name servers and have looked at the support page for this (en.support.wordpress.com/change-name-servers/). However my interface looks different and I can only edit “DNS records”. Then I can only choose “add new DNS record”, and there is no NS in the list. I cannot edit the current NS.

    I’m doing this for a friend, and as far as I know, he didnt change the registrar. His domain “philippelaloy.com” is still registered through WP at Wildwestdomains.

    Any ideas?

    Regards,

    Nicolas

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi Nicolas,

    philippelaloy.com expired on 2016-11-24 and is currently in the redemption period.

    There is more information about expired domains here:

    Recover an Expired or Cancelled Domain

    The good news is that you can still try to recover your domain as it has not yet been deleted, purchased by someone else at auction or sold on back-order. A late renewal fee of $80 will be added to the regular domain renewal cost of $18.

    If you agree to these costs I can generate a payment request for the amount. Once that has been paid, we can start the process of trying to get your domain back. Should the recovery fail after you’ve paid the redemption fee, that fee is refunded in full.

    If you do not want to pay the fee, you can wait until the domain is released but you may not be able to get it back if it is purchased at auction during this time.

    Acting quickly is important if you do want to try and recover the domain, so please let me know what you would like to do as soon as you can.

    Let me know if you have any questions.

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