Cannot close old account

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  cgwebjunk · Member · May 25, 2020 at 11:55 am

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  Hi there,
  I have lost access to my old WordPress account and cannot reset the password either as I also lost access to the linked email account (which I had created for that sole purpose).
  I would like to stop paying for the domain though, which is renewed every year.
  How can I do that?

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  staartmees · Member · May 25, 2020 at 12:39 pm

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  If you pay for that domain to wordpress.com, you can very easily restore access to that account as you have a Transaction ID, https://wordpress.com/support/account-recovery/

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  cgwebjunk · Member · May 25, 2020 at 12:49 pm

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  I will check it out, thanks a lot!