Cannot connect to my domain

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  hkmulligan · Member · Mar 2, 2017 at 7:31 pm

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  1and1 disconnected my domain because of a billing issue. Now it won’t reconnect in WordPress because it says it is already in use. Can you please reset the connection so http://www.thejuicingnomads.com

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Mar 3, 2017 at 12:17 pm

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  Hello,

  Now it won’t reconnect in WordPress because it says it is already in use.

  The domain thejuicingnomads.com was mapped by the user, gojihub. However that domain is no longer mapped because the domain mapping upgrade expired.

  After this happens it takes about 2 weeks for a different user to be able to map the domain again. This should be any day now though.

  Come back to me if you have any questions!

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  natashalaetitia · Member · Mar 7, 2017 at 6:25 am

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  Hello,

  I am the other user for the website and it still isn’t working. What can we do?

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  gemmacevans · Member · Mar 7, 2017 at 3:59 pm

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  Hi natashalaetitia,

  I’ve sent an email to the email address on your WordPress.com account. I’ll follow up with you there about the next steps.

  Please let me know if you don’t receive it.

  Thanks!