Cannot edit

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  cassieschnellopsprocom · Member · Dec 29, 2021 at 3:07 pm

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  Something went wrong. Your change may not have been saved. Please try again. There is also a chance that you may need to manually fix and upload the file over FTP.

  I get this error when I try to save any changes in the theme editor.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  staff-mckluskey · Staff · Dec 30, 2021 at 2:07 pm

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  Hi there!

  I’m afraid we won’t be able to help you here as your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.