Cannot Edit pages

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  abbas07moosajee · Member · Aug 21, 2020 at 3:59 pm

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  Can’t access any pages on my site or make any edits to the pages, I have tried switching browsers, accounts and computers but every time I try to edit a page it fails to load, saving the site took to long to respond.

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  kokkieh · Staff · Aug 22, 2020 at 11:30 am

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  Hi there,

  What is the URL of the site you’re trying to edit?

  And what are the steps you follow in order to edit a page?

  Have you checked if using a different internet connection helps at all?

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  abbas07moosajee · Member · Aug 22, 2020 at 12:13 pm

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  I tried changing my internet connection it didn’t help,
  The three sites are youthmedicaljournal.org where i am a blogger, i can see the site but cannot open it,
  stemfromscratch i am a editor an while it is published i cannot even check it as a normal website.
  Lastlyquasii engineering, of which i am an admin but can’t do anything not even access the admin page or edit sites etc.
  I read somewhere that there was an update to 5.5, and some problem with jquery making it incompatible.

  Any help is appreciated

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  kokkieh · Staff · Aug 22, 2020 at 1:44 pm

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  What are the steps you follow in order to edit a page?

  Does the editor load as a blank page, or do you see an error message?

  Can you please check if using a different internet connection helps at all?

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  abbas07moosajee · Member · Aug 22, 2020 at 2:29 pm

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  I am not sure what you mean by steps to edit, I just go to the pages section and click on the page to begin editing. It goes to a white page and keeps loading for about 30 seconds then shows this-

  This site can’t be reachedquasiiengineering.wordpress.com took too long to respond.
  Try:

  Checking the connection
  Checking the proxy and the firewall
  Running Windows Network Diagnostics
  ERR_CONNECTION_TIMED_OUT

  this also happens when I just try to visit the site.
  Tried using a different internet connection, but no luck. But what are some things i could try to figure out.

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  abbas07moosajee · Member · Aug 22, 2020 at 4:41 pm

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  also i can check and edit the site from my android WordPress app with the same internet connection, it is only when i use a browser that i cannot access the site.

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  waltonmortimereyewear · Member · Aug 22, 2020 at 4:57 pm

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  Hi.
  Same issue happens with me when i edit my website https://coinmasterfreespinslinks.com/ pages and updated it. It shows error on front end and sometime shows old content. I remove cachy as well but still it shows errors.

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  abbas07moosajee · Member · Aug 23, 2020 at 5:46 pm

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  Hi, I found a workaround for the issue by using a VPN, and so now trying to figure out what the problem was, so any advice or tips is highly appreciated.

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  kokkieh · Staff · Aug 24, 2020 at 6:25 am

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  I just go to the pages section and click on the page to begin editing

  Do you go to My Site ->Site ->Pages, or to WP-Admin ->Pages ->All Pages?

  If using a VPN helps, it points to the issue being with your ISP – it’s possible they’re intentionally or unintentionally blocking access to some of our servers. So please contact them directly to check on that.

  @coinspins45

  Your site is not hosted on WordPress.com, but using the open source WordPress software at another hosting provider. Please ask the WordPress.org community for advice at https://wordpress.org/support/forums/