Cannot get Authorization SMS code

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  mytentoes · Member · Sep 19, 2023 at 7:56 pm

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  My number recently changed and I am unable to change it within my WP blog admin without getting an AUTH SMS code which is sending to my old number. I get an email, then it tells me to use Jetpack (which I usually blog from), which then kicks me back to the WP app, nothing will work. I’m locked out of my blog this way. I just need to update my number. Help.

  The blog I need help with is: (visible only to logged in users)

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  staff-dragon · Staff · Sep 20, 2023 at 8:06 pm

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  Hey there,

  In this case, we will need to connect you to our account recovery team. Please follow the steps here to fill out our account recovery form so they can help get you reconnected:

  

  Recover Your Account

  in WordPress.com Support

  4 min read

  At some point, you may run into a situation in which you’ve lost access to your account. We want to ensure that you take the necessary steps to avoid getting locked out and set up your WordPress.com account to be recoverable. Password Reset Process It’s crucial to remember your password and to keep it secure, but there might come a time when you forget your password. If you need to reset a

  Hope this helps!