Cannot get in to my site

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  petrapetra830184997 · Member · May 19, 2022 at 9:43 pm

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  Many of my original pieces were posted on my site, Two Thousand Journeys – https://twothousandjourneys.wordpress.com/. I hadn’t posted anything for a long while, but I would still sometimes log in. Now, I’m unable to get in.

  I tried Account Recovery, but some of the info required, I no longer have, since I delete emails after some time.

  WP.com: Yes
  Correct account: Unknown

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  fstat · Staff · May 20, 2022 at 9:44 am

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  Hi there,

  If you aren’t able to provide any proof of ownership mentioned in our Account r
  Recovery guide, we won’t be able to help you recover access to it.

  We have a strict policy to protect our users from third parties who might try to use our support system to gain access to other users’ accounts.

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  petrapetra830184997 · Member · May 20, 2022 at 9:52 am

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  I totally understand, but is there no other way? I still use the same email address, so maybe another confirmation email or something?

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  staff-doublebassd · Staff · May 20, 2022 at 3:44 pm

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  Hi there,

  Please reach out to our Account Recovery Team directly at passwordhelp@wordpress.com. They can look further into this for you and see if there are some other options they can provide you.

  Thanks!

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  petrapetra830184997 · Member · May 23, 2022 at 11:16 pm

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  Okay. Thank you.