Cannot get onto my wordpress.com websites.

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  udwcg2 · Member · Nov 13, 2023 at 3:02 pm

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  I have set up several wordpress.com websites over the last ten years though I don’t really understand what I’m doing. But they’ve been fine. (hiddenheroesofeasterweek.wordpress.com )

  Five years ago a voluntary group asked me to take over their WordPress.com site because the person who set it up couldn’t manage it any more. (udwcg2.wordpress.com) I changed the organiser’s name and email address to mine but didn’t know to transfer the site to me. Since then WordPress sometimes won’t let me into my sites, or into the voluntary site site. At the moment I cannot get into my sites at all. I have tried changing the password as well as my address, but I still can only get into the voluntary site. I cannot change anything on my sites as I cannot get into the dashboard.
  Wordpress has been sending me monthly stats for the hiddden heroes site (which I cannot get into). When I click on the pages they lead to the pages on the correct site but if I click on write etc it only leads to the udwcg2 dashboard.
  Has anyone any suggestions, please

  You sent a Quick Response today (13.11.2023)

  I have changed my password, but that only gives access to udwcg2
  They are all hosted by wordpress.com
  There is no connection between settings and security on my dashboard so I cannot get to SSO, nor can I disconnect and reconnect to my wordpress.com account.
  please help further. Thanks

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Nov 18, 2023 at 9:27 am

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  Hi there!

  Could you please send an email to passwordhelp@wordpress.com so that our account recovery team can help you with this further? We are unable to help with account recovery cases in the forums, but our account recovery team will be happy to assist you with this via email.

  Thanks!