Cannot locate site after domain disconnect

  • Unknown's avatar
    cody6877434d69b · Member ·

    Hi, I cannot find my wordpress site, originally codycreativeco.com, after disconnecting my domain. I tried to recover the site by changing the domain name to codygarciaart.com through siteground but still no luck. Even an archived site would work. Help?

  • staff-totoro · Staff ·

    Hi there,

    The site codycreativeco.com appears to be a self-hosted WordPress (also called “.org”) site hosted on Namecheap Web Hosting, and not a site hosted on our WordPress.com service.

    You can confirm here: https://gwhois.org/codycreativeco.com+dns

    To clarify, we are not the only providers of WordPress sites, and Namecheap also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

    You may also wish to contact your host’s support team for more assistance.

    Hope that points you in the right direction!

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