Cannot log in

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  surf101987 · Member · Mar 26, 2022 at 5:36 pm

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  I need someone to contact me about my login. It shows my password is incorrect. I am also getting an error message about my Jetpack connection. Does not send the password reset link to my email. http://www.surfcertified.com

  I don’t have a site linked to this WordPress.com account

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  supernovia · Staff · Mar 26, 2022 at 8:24 pm

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  Hi there, any accounts with us will likely be different from accounts you set up with your own copy of the WordPress code. Are you using http://www.surfcertified.com/wp-admin to log in?

  If that isn’t working, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  Then, if you need more help, head to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com. Here’s the difference between our services and your installation of WordPress with another host:
  https://get.wp.com