Cannot log in to my website
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I updated my website yesterday and added a woo commerce plug-in called woo commerce FMI – I was an administrator and signed in to the woo commerce as a vendor to test the site and that’s when the trouble began from there I was unable to login anymore into the website as a administrator then I went in under another name and administrator on the website I deleted my original identity as a user and after I did that it now it does not allow me to login at all even under the second administrator name I used -which is my only way into the back end on the website. I think it was a combination of both updating WordPress to the 5.7 version as well as the addition of the woo commerce FM plug-in and my signing up as a vendor in that program when I was also an administrator on the WordPress site. Also might have something to do with the member plug-in but I’m not sure . We are up against major deadlines if you could help us soon that would be VERY MUCH APPRECIATED – it is rather urgent or if you can offer a number I can call to get help from somebody via the phone where they could walk me through the problems that I am in countering that would be WONDERFUL !!!! THANK YOU!!!!!
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How do I schedule a consult with someone who can offer technical assistance. PLEASE SEND REPLIES TO (email visible only to moderators and staff)
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Hi there!
What’s the address of the site you’re trying to access?
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