Cannot Log In to Website
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On the website wordpress admin log in page, I cannot log in. Instead, I see the following:
Warning: session_start(): open(/tmp/sess_197a523106f8320bb6a218f972111421, O_RDWR) failed: Permission denied (13) in /home2/waclgu0abnws/public_html/wp-content/plugins/easy-digital-downloads/includes/class-edd-session.php on line 414
Warning: session_start(): Failed to read session data: files (path: /tmp) in /home2/waclgu0abnws/public_html/wp-content/plugins/easy-digital-downloads/includes/class-edd-session.php on line 414
Warning: Cannot modify header information – headers already sent by (output started at /home2/waclgu0abnws/public_html/wp-content/plugins/easy-digital-downloads/includes/class-edd-session.php:414) in /home2/waclgu0abnws/public_html/wp-login.php on line 530
Warning: Cannot modify header information – headers already sent by (output started at /home2/waclgu0abnws/public_html/wp-content/plugins/easy-digital-downloads/includes/class-edd-session.php:414) in /home2/waclgu0abnws/public_html/wp-login.php on line 546
Warning: Cannot modify header information – headers already sent by (output started at /home2/waclgu0abnws/public_html/wp-content/plugins/easy-digital-downloads/includes/class-edd-session.php:414) in /home2/waclgu0abnws/public_html/wp-includes/functions.php on line 6360
Warning: Cannot modify header information – headers already sent by (output started at /home2/waclgu0abnws/public_html/wp-content/plugins/easy-digital-downloads/includes/class-edd-session.php:414) in /home2/waclgu0abnws/public_html/wp-admin/includes/misc.php on line 1310
Warning: Cannot modify header information – headers already sent by (output started at /home2/waclgu0abnws/public_html/wp-content/plugins/easy-digital-downloads/includes/class-edd-session.php:414) in /home2/waclgu0abnws/public_html/wp-content/plugins/jetpack/modules/wpcom-block-editor/class-jetpack-wpcom-block-editor.php on line 570
Warning: Cannot modify header information – headers already sent by (output started at /home2/waclgu0abnws/public_html/wp-content/plugins/easy-digital-downloads/includes/class-edd-session.php:414) in /home2/waclgu0abnws/public_html/wp-content/plugins/jetpack/modules/wpcom-block-editor/class-jetpack-wpcom-block-editor.php on line 571
Warning: Cannot modify header information – headers already sent by (output started at /home2/waclgu0abnws/public_html/wp-content/plugins/easy-digital-downloads/includes/class-edd-session.php:414) in /home2/waclgu0abnws/public_html/wp-content/plugins/jetpack/modules/wpcom-block-editor/class-jetpack-wpcom-block-editor.php on line 572
Then I try to put my log in information in and it does not work. Can someone help me?
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Hi there, sorry to hear that! Can you a link to the site?
If the site isn’t hosted with us, we most likely can’t help much. But here are a few ideas:
– Check to see if you have an admin email with clues
– Ask your host to check error logs
– If this happened with a recent theme or plugin update or install, you can manually remove one like so (especially since it’s mentioned in errors):
https://wordpress.org/support/article/managing-plugins/#manual-uninstallationI’d start with the Easy Digital Downloads one, and if it still doesn’t work after that, try Jetpack too.
– Ask your host to help you restore a good backup
Going forward, you’ll also want to use the correct forums for self-managed installations:
https://wordpress.org/support/forums/Or, once this is resolved you’d be welcome to migrate your site to our services so we can maintain it for you. You can find our pricing here:
https://wordpress.com/pricingHoping this helps!
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