cannot login

• 

  bpfirstrate · Member · Feb 20, 2020 at 12:15 am

  • Copy link
  • Add topic to favorites

  Hello I setup an account and website through wordpress and I cannot access it on my computer. However, I was able to access and login on my phone

• 

  kokkieh · Staff · Feb 20, 2020 at 7:09 am

  • Copy link

  Hi there,

  What site are you trying to access?

  The WordPress.com account you used to post this forum thread was only created a few hours ago, and doesn’t own any sites with us.

• 

  teescafebintaro · Member · Feb 28, 2020 at 6:31 am

  • Copy link

  I cannot login even I already forgot password

• 

  kokkieh · Staff · Feb 28, 2020 at 7:35 am

  • Copy link

  @teescafebintaro,

  What is the URL of the site you’re trying to access? If you’re trying to log into one of the Jetpack-connected sites in your account, please contact your hosting provider for help, as we don’t have any control over the login details for those sites.

• 

  teescafebintaro · Member · Feb 28, 2020 at 12:54 pm

  • Copy link

  Wordpress dashboard. That’s okay, I delete from cpanel and restore.

• 

  fstat · Staff · Feb 28, 2020 at 1:34 pm

  • Copy link

  @teescafebintaro, It looks like you’re in the wrong forum. It appears that you’re using the open-source WordPress software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and the WordPress software you can read this document:

  WordPress.com vs. WordPress.org