cannot login

  • Unknown's avatar
    packagingbrandarchitecture · Member ·

    Hi, I have moved countries and need to delete some accounts: email addresses used are: (email visible only to moderators and staff). – (email visible only to moderators and staff) – (email visible only to moderators and staff)
    1. Assist with all accounts associated with any of the above email addresses.
    2. Consolidate profile
    3. Change login password
    4. Fix billing accordingly

    Man thanks

    Correct account: Unknown

  • supernovia · Staff ·

    Hi there, we’d be happy to walk you through this.

    As preparation, you’ll need to choose which account you’re keeping, and make sure it has the right email address and the password you want to use associated with it. If you need any help with that part, let us know.

    Then,

    1) Log into an unwanted account.

    2) Move sites and any upgrades to the one you’re keeping using these steps.

    3) Close the unwanted account and then repeat the steps with the next one.

    Want to try that, and let us know if you need help?

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