Cannot Login to Admin Page

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  mohitbain5 · Member · Oct 17, 2021 at 4:58 pm

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  Cannot login to the Admin Page of the website. The browser keep timing out. Website isn’t linked when I login to my own account with which the website is connected. Any suggestions?

  WP.com: Yes
  Correct account: Unknown

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  fstat · Staff · Oct 18, 2021 at 9:53 am

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  mohitbain5 · Member · Nov 2, 2021 at 6:13 am

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  Hey,

  Really sorry for the delay in getting back. The page address is shvetabhasin.com

  Appreciate your help on this!

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  fstat · Staff · Nov 2, 2021 at 7:54 am

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  Hi there,

  That site is owned by a different account than the one you’re currently logged in to. To be able to manage that site you need to log in to that other account of yours.

  If you cannot access that other account, please follow our Account Recovery guide:

  https://wordpress.com/support/account-recovery/