Cannot Login to my SIte

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  mlanfield · Member · Mar 26, 2018 at 2:28 pm

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  I have a site at https://weareinterconnectedblog.wordpress.com

  I have the same login for this forum as my wordpress.com login. I tried everything and cannot login. I am not sure what is happening. I even tried to reset my password and the confrmation is not going to my email. Please help. thank you.

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  mlanfield · Member · Mar 26, 2018 at 2:32 pm

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  Actually, I just remembered for some reason I have 2 accounts.
  mlanfield – no sites attached (I am able to login)
  michaellanfield – the one with my site (cannot login) – I think the email is [redacted], But I am totally lost.

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  gemmacevans · Member · Mar 27, 2018 at 10:18 am

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  Hi mlanfield,

  The email address you mentioned does not match the one we have on file for the owner of weareinterconnectedblog.wordpress.com. I’ve sent an email to the correct address so we can work through the next steps there.

  For security reasons, I can’t share that email address so please check all of your accounts including the spam folder.

  Thanks!

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  mlanfield · Member · Mar 29, 2018 at 2:47 pm

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  The only problem is I cannot remember what the email I used with this account. I thought it was the bookings email, but doesn’t work. I tried every email I’ve used in the past and none of them work. I am stuck.

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  gemmacevans · Member · Mar 29, 2018 at 3:07 pm

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  Hi mlanfield,

  Without access to the account email address, we will need you to fill out the Account Recovery form:

  Recover Your Account

  If you are unable to provide the information listed there, we won’t be able to help you recover the site.