cannot login to wp-admin

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  tomjoseph0004 · Member · Sep 26, 2022 at 4:45 pm

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  Hi,
  I am unable to login to wp admin to edit my site. I changed the password yet it’s not possible to login

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-doublebassd · Staff · Sep 26, 2022 at 5:09 pm

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  Hi there,

  I checked and see that the site isn’t hosted with us here at WordPress.com, but rather hosted with Go Daddy. Since they would have access to your account, I would reach out to them and see if they can assist you with regaining access to your account:

  https://www.godaddy.com/help/contact-godaddy-customer-support-20320

  If you have access to the server control panel through your web host, it is always possible to regain access to a self-hosted, WordPress site. This WordPress.org Codex article will walk you through the steps:

  https://wordpress.org/support/article/resetting-your-password/

  I know you tried resetting your password, but take a look at those instructions and see if there are any other steps that may help.

  Hope this helps.