cannot login/ website gone
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When I go to my website it has the generic Hello World! post. And I cannot login, I did not change my website user name or password.
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Hi there,
Judging by the site connected to your WordPress.com account it looks like you’re using the open-source WordPress software and therefore you need to seek help at these forums:
https://wordpress.org/support/forums/
The forum you’re currently posting is for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and the WordPress software you can read this document:
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I had the same issue last night. My hosting company have tracked it to a problem with Themegrill. If you are using their templates that could be your issue. They sent me this link https://thehackernews.com/2020/02/themegrill-wordpress-plugin.html.%20We
It seems it is the themegrill demo plugin
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@michelerigby,
We’re aware of the Themegrill demo plugin issue, but that doesn’t affect any non-Business Plan sites hosted on WordPress.com, as we don’t use Themegrill themes on WordPress.com. For Business Plan sites where the site owners chose to install that plugin themselves, we can easily reverse this issue by restoring the real time backups we keep for sites on our Business Plan.
The OP, like you, have a stand-alone WordPress site at another host, however.
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If you’ve been using the Themegrill plugin or one of their themes, please reach out to your hosting provider directly for help to restore a backup of your site, provided they keep backups on their end.
You can find more information about the issue with that plugin here:
https://www.zdnet.com/article/bug-in-wordpress-plugin-can-let-hackers-wipe-up-to-200000-sites/
Please make this vulnerability clear to your host when you reach out to them so they can more quickly assist you! When you regain access to your site, I’d recommend following this guide to re-secure your site:
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