Cannot Open Blog

• 

  doctorlady77 · Member · Apr 30, 2013 at 6:19 am

  • Copy link
  • Add topic to favorites

  I cannot open my wordpress.com blog “Weightlosshelpforme.com”. Although I was able to locate it under “my blogs”, I cannot remember the USER ID and when I put in my email, it gives me a password that doesn’t work. When I click on “admin panel” or try to go in through “weightlosshelpforme.com/wp-admin- it says “Go BACK- danger!!) You already responded to tell me I have a plug-in that is corrupt, but I cannot even enter the admin page or the site to get it corrected. Can you please help? At the moment, I cannot blog. Thanks so much!

• 

  kathrynwp · Staff · Apr 30, 2013 at 9:05 pm

  • Copy link

  Hi there, you’ve reached support for WordPress.com blogs. The site you’ve indicated is running the free version of WordPress available from WordPress.org.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities.
  http://support.wordpress.com/com-vs-org/

  WordPress.org has complete support and documentation sites for self-hosted/installed versions of WordPress at:
  http://wordpress.org/support/
  http://codex.wordpress.org/

  You might also try contacting your host Unified Layer to see if they can assist.

  I do see a WordPress.com site with a similar name here:
  http://weightlosshelpforme.wordpress.com/

  If you need any help with that one, or any other WordPress.com sites, just let me know.