Cannot open my website

  • Unknown's avatar
    gailfredell · Member ·

    when I – or anybody else tries to open up my website the message is:
    ‘Your PHP installation appears to be missing the MySQL extension which is required by WordPress.Your PHP installation appears to be missing the MySQL extension which is required by WordPress.
    What do I do ???

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi @gailfredell, can you confirm what site is giving you this error? The one you listed is loading alright, but it doesn’t seem like it’s recently updated. It sounds like you may be using a copy of WordPress with another host.

    If so, can you contact them to see if they can sort out the MySQL error?

    Going forward, these forums are actually for the sites hosted here on our servers, but there is another forum for the free WordPress software. You can find that here:
    https://wordpress.org/support/forums/

    Hoping this helps!

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