cannot perform WP update to 5.8.2

• 

  melissa0b02d77147 · Member · Dec 13, 2021 at 9:24 pm

  • Copy link
  • Add topic to favorites

  cannot perform WP update to 5.8.2

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  staff-totoro · Staff · Dec 14, 2021 at 12:59 am

  • Copy link

  Hi there,

  I do not see any sites under your @melissa0b02d77147 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login with us or are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.

• 

  melissa0b02d77147 · Member · Dec 14, 2021 at 6:38 pm

  • Copy link

  waldheimcemetery.com

• 

  staff-blorbo · Staff · Dec 14, 2021 at 7:43 pm

  • Copy link

  That is a self-hosted WordPress.org site, which we really can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/