Cannot recover account
-
Please help me login to my account. I have not logged in since 2016 and I don’t want to lose my account. On 6/24/16, I paid $18 – a yearly fee – not sure for what. Anyway, help me recover my account so that I can upgrade and post. thetruthaboutawoman.wordpress.com
The blog I need help with is: (visible only to logged in users)
-
You are logged in right now. It appears to me that simply by being logged in to this account you’ll be able to access and post to your WordPress.com site listed above. Perhaps you previously had a custom domain with a different address that you let expire two years ago? I’ve added the modlook tag to ask if a member of staff could check your account history.
-
Hi thetruthaboutawoman,
I see you originally purchased thetruthaboutawoman.com through the account you are contacting us from. The domain expired last year and wasn’t renewed so it was later cancelled. When this happened, your site reverted back to its free address, thetruthaboutawoman.wordpress.com — the content and media you added is still there.
The good news is, thetruthaboutawoman.com is currently available and can be registered using the domain credit in the plan you purchased today:
https://wordpress.com/domains/add/
Enter the domain into the search box and you should see a “Free with your plan” message.
Come back to me if you have any questions.
- The topic ‘Cannot recover account’ is closed to new replies.
WordPress.com Forums 