Cannot Reorder the menu on mobile version of my shop website

  • Unknown's avatar
    heavenscentni767ab2892c · Member ·

    Ok so after a nightmare experience with a web developer I have been left in the lurch and have to do it on my own. I have so many things im watching videos on trying to sort myself.

    1. The out of stock text reads “stock out” – I want to change this to “out of stock” but i have read this has to be done coded. I have a basic understanding of website design (very basic) but when it comes to coding I am reluctant to mess with that as it says it may crash the site. And since my web developer has let me down I wont be able to fix any of this should it crash.

    2. Is actually the main problem right now. In the mobile version of the site, the navigation down the left hand side needs re-ordered. My product links are at the bottom instead of at the top where they should be. So customers would have to scroll right down as the links have things like privacy policy at the top which are things that are usually posted in the bottom.

    I have clicked into responsive mode but unable to find how to reorder on the mobile version. I am able to reorder on desktop website fine but just cant manage this.

    Ive so many other simple bits that I just cant figure out and after paying a fortune for a developer to do it i am totally in the dark now.

  • Unknown's avatar
    heavenscentni767ab2892c · Member ·

    I should say.. my web address is http://www.heavenscentni.com should anyone fancy taking a look on their mobile

    Thank you

  • staff-mckluskey · Staff ·

    Hi there!

    I’m sorry to hear you had a bad experience with a developer. It’s frustrating to be suddenly left alone with so many things to be done :(
    I’m afraid; however, we won’t be able to help you here as your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
    https://wordpress.com/support/com-vs-org/.

    You can look for help at the community forums here: https://wordpress.org/support/forums.

    If you’d like to move your site to WordPress.com, plan Business comes with live chat support available 24/7. Here’s an overview of all our plans and their prices:

    https://wordpress.com/pricing/.

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