Cannot see how to cancel auto renew

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  wpcurveplentyvegan · Member · Dec 20, 2016 at 4:37 pm

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  I would like to cancel the renewal of one of my domains but I don’t see anywhere under
  ‘manage purchases’ where that option exists.

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Dec 20, 2016 at 9:01 pm

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  The issue is that the WordPress.com user account that you are posting from is not the owner of any upgrades.

  Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to cancel the renewal.

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  wpcurveplentyvegan · Member · Dec 20, 2016 at 10:25 pm

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  Duh – thanks!