Cannot sign in keep looping the same over and over

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  adam4e2e93d4193 · Member · Jul 28, 2019 at 4:53 pm

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  This is ridiculous my own sites thay i pay alot of money for arent accessible. Is there a chat or a phone number for tech support this sucks my business relies on this email 100%

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  staartmees · Member · Jul 28, 2019 at 5:01 pm

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  You are logged in as adam4e2e93d4193 but that account has no websites. It’s obvious your sites are connected to another account. Also if you have a paid plan, you have access to Live Chat.

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  adam4e2e93d4193 · Member · Jul 28, 2019 at 5:10 pm

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  greencuisine.delivery is the site ive tried repeatedly.. does anyone know the customer service number?

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  staartmees · Member · Jul 28, 2019 at 5:50 pm

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  WordPress.com doesn’t have phone support. That site is on the WordPress.com platform. You must log in to the account connected to that site, to get live chat support.

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  kokkieh · Staff · Jul 29, 2019 at 8:03 am

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  Hi there,

  That site belongs to a different account than the one you’re using to post here.

  Please log out of the adam4e2e93d4193 account, and log back in using the email address where you receive receipts and renewal notifications for the upgrades on that site to access the correct account.

  If you’re not sure what email address it is, or you’ve lost access to it, please see our account recovery process here:

  Recover Your Account