Cannot sign in WordPress

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  raulrodriguez2015 · Member · Mar 3, 2015 at 11:25 am

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  Hi,

  I refer to the user “eroaps”. This wordpress was configured by a person that doesn’t work with us. I would like to know which e-mail is sending when I click in “Lost password”, or how could I entry on this.

  Thanks you for help

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  shawnajroberts · Member · Mar 4, 2015 at 3:14 am

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  Hi there! I can’t tell you what email address is associated with that account, but I’m happy to start the account recovery process with you if you’d like. Just reply back to confirm!

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  raulrodriguez2015 · Member · Mar 4, 2015 at 8:40 am

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  Hi Shawna! The main problem is that I can’t log in into my wordpress. I have tried to recover the password, but I don’t know which e-mail is associated. If you need more information please tell me.

  Thank you!!

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  shawnajroberts · Member · Mar 4, 2015 at 1:56 pm

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  Okay! I’ve sent you an email to the address associated with raulrodriguez2015 to begin recovery of the account. Please follow up with me there!

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  raulrodriguez2015 · Member · Mar 9, 2015 at 4:39 pm

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  Finally I could log in, I investigated and the password could be reestablished.

  A lot of thanks Shawna!

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  shawnajroberts · Member · Mar 9, 2015 at 11:58 pm

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  Fabulous! Let me know if I can help with anything else. :)