Cannot Transfer Domain

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  amandaklenner · Member · Apr 14, 2013 at 5:38 pm

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  We started blogging on WordPress.com, and registered a domain through you. We then transfered to a self hosted WordPress.org site. We would like to transfer the domain registration to another provider, however, we cannot access the upgrade panel to get access to any of the domain information page. it does not appear on our WordPress.org site, and when I try to click on links that would redirect me to it, the site comes back with a 404 page cannot be found error. I need to unlock the site for transfer ASAP.

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  kathrynwp · Staff · Apr 15, 2013 at 6:16 pm

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  Hi there, if you’re referring to the domain naturallivingmamma.com, you can access your domain control panel by logging in here:

  https://naturallivingmamma.wordpress.com/wp-admin/

  Head over to Store > Domains, and look where it says “Domain Administration”:

  https://naturallivingmamma.wordpress.com/wp-admin/paid-upgrades.php?page=domains

  From there you can follow our guide here: Change name servers

  If you run into any difficulties, just let me know.