Cannot unsubscribe
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WordPress is sending me updates about a site going on and off line, but the site does’t exist as a visible webpage, and it’s not one of the sites I currently manage or follow.
When I click the link in the email to unsubscribe, it just brings me to my account page. I don’t have the site listed as one I manage or follow, so there’s nothing to unsubscribe from.
This non-working unsubscribe link in the email is in breach of the rules on being able to unsubscribe, but WordPress don’t seem to have a way to report it.
Anyone experienced similar?
The blog I need help with is: (visible only to logged in users)
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Hi kierant,
WordPress is sending me updates about a site going on and off line
There are several Jetpack sites connected to your WordPress.com account so it sounds like you may be receiving Jetpack Monitor emails. Can you confirm which site you are receiving notifications for?
Just let me know and I’ll take a look.
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Wow, there’s a bit of a privacy issue here — I didn’t select or realise that the URL of an unrelated site would appear with my message to this public forum :(
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Thanks for your reply Gemma,
I’d prefer not to post yet another URL to be associated with me in a public forum.
Is it possible to directly message you?
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Hi kierant,
Are you receiving notifications for the site that was originally mentioned in this thread (I’ve removed the link for you)?
I didn’t select or realise that the URL of an unrelated site would appear with my message to this public forum
That site was selected in “Which site do you need help with?” when contacting us through the contact form. The dropdown option only lists sites you have created on WordPress.com or connected to your account when installing the Jetpack plugin.
If the site you are referring to no longer exists, I can try disconnecting Jetpack from our side.
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