Cannot update product info on site

  • Unknown's avatar
    martinrichards123 · Member ·

    Hi I have a website (rhinostrengthshop.co.uk) set up with you but I cannot update products?

    Every time I use edit and try to click on update it just shows the circle going around and around and does not work.

    I need to change this rather urgently on the site

    Can you please help

    Thanks

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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