Cannot Upgrade?

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  emmaclarkphotography · Member · Nov 7, 2021 at 4:07 pm

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  Hey All, I can’t actually upgrade this account. I’ve tried at least 15 times and nothing is happening – it keeps telling me ‘first name field is invalid’ (but I just put my name there so I don’t know what could be wrong) when I try to actually pay.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Nov 7, 2021 at 7:39 pm

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  Hi there,

  From what I can see you were able to purchase the WordPress.com Business Plan and domain transfer, which you can confirm is under your account here: https://wordpress.com/me/purchases/

  Were you able to sort this out on your own, or did you need a hand still?