Cannot upgrade plan

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  munur · Member · Mar 25, 2026 at 7:32 pm

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  It says I am not authorized to view the page to upgrade my site. I can do it for other sites of mine but not for this one. I am the owner of the site but I can’t see users and things that are for the owner. How do I pay to upgrade my storage? It seems impossible.

  The blog I need help with is: (visible only to logged in users)

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  elcristofue · Staff · Mar 26, 2026 at 1:45 pm

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  Hi @munur! Thanks for letting us know about this.

  I checked the site you mentioned, and noticed that the issue is related to your current user role. The role you have right now doesn’t include the permissions needed to perform that action.

  To move forward, you’ll need to either log in with the account that owns the site or ask the site owner to upgrade your role to Administrator. You can share this guide with them to help:

  https://wordpress.com/support/invite-people/#change-a-user-s-role

  I hope this helps clarify things. Please let me know if you have any questions or need a hand with anything else. I’m happy to help!