Can’t access a recently deleted account

  • Unknown's avatar
    melissakaygraphicdesign · Member ·

    I deleted my account accidentally an hour ago and now I can’t recover it. Recover password and recover account forms don’t work. When I try to change the password or register it says that the email account is in use, when I try to login it says that account is deleted and I should contact the support team, but again, when a try using the form, it says that my site does not exist.

    Somehow I got 2 accounts combined and I was trying to separate them and I deleted the wrong account. I would really like to use the account that goes with this e-mail: (email visible only to moderators and staff) and this url: melissakaygraphicsdesign.wordpress.com

    Please, could anyone tell me how can I recover my account?

    Site: (email visible only to moderators and staff).
    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • staff-blorbo · Staff ·

    To recover a deleted account, please reply to the account deletion confirmation email.

    As long as it’s within 30 days, our account recovery team can restore it.

  • Unknown's avatar
    melissakaygraphicdesign · Member ·

    Thank you! I just replied to the account deletion confirmation e-mail. :-)

  • staff-blorbo · Staff ·

    Thanks, our Account Recovery team will reply to your email as soon as they can.

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