Can’t access account

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  edikanakpan88 · Member · Jul 14, 2021 at 4:36 pm

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  This is my second WordPress account. And I need access to my other account with this Url link: edikaneakpan.com

  I am not able to login to that account.

  Site: https://edikaneakpan.com.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  supernovia · Staff · Jul 14, 2021 at 7:47 pm

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  Hi @edikanakpan88! This site isn’t hosted on our services:
  https://wordpress.com/support/com-vs-org/

  Are you using edikaneakpan.com/wp-admin to log in?

  If that isn’t working, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  As long as you can log into your hosting account, you should be able to regain access. And once you’ve got that, if you’d like to manage the site here on WordPress.com’s interface, you can do that through Jetpack. Let us know if you’re interested and we can help you set that up — it makes managing multiple sites a lot easier.

  Then, if you need more help, head to to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com. Or you’d be welcome to transfer the site to our services so we can provide direct support.

  Cheers!