Can’t access admin site for this domain

  • Unknown's avatar
    lydiajade1392 · Member ·

    I can’t access my admin site and keep getting 404 error messages. I tried to change the name of the domain from the temporary domain from blue host, however since then I can’t access either the new domain name or the original temporary domain name. Please help!

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your site and as you mentioned, your domain is hosted on Bluehost – the site is using the open-source WordPress.org software, so you’ll need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com-hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to Bluehost for help regaining access to your domain.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

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