Can’t access dashboard

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  mathewstaunton · Member · Jul 16, 2018 at 9:28 am

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  Dear WordPress.
  This morning I can’t access the dashboard. The website is still up and functioning but I can’t get in to add soem pages.

  The blog I need help with is: (visible only to logged in users)

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  vishalmukadam · Member · Jul 16, 2018 at 9:46 am

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  Hi there,

  Can you please tell us what exactly you’re able to see when you’re trying to login?

  The blog I need help with is onslaughtpress.wordpress.com.

  Are you sure the website which you need help with is correct?

  If you’re still facing the issue, I would suggest you clear browser cookies & cache, then try again, follow our support document below:

  Solve Common Browser Issues

  Solve Common Browser Issues

  There are two ways to access your WordPress.com site’s Dashboard, one of which is, just login to your WordPress.com account and on the left-hand side upper corner, you’ll be able to see the option which says “My Sites” click on that and select your site you’ll see the dashboard which is called “Calypso”.

  The second dashboard which is “WP-admin” dashboard, for that you just need to type your site URL and at the end type /wp-admin, here is how it should look:
  http://onslaughtpress.wordpress.com/wp-admin
  And then login with your credentials.

  You can add “Pages” by going to “Page” > Add new.
  For more information on how to create a page please visit:

  Create a Page

  Thanks!

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  mathewstaunton · Member · Jul 16, 2018 at 9:54 am

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  OK. I’m getting into a WP dashboard now but not for the site hosted by GoDaddy with my chosen WP theme. I’m seeing the default theme with zero content

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  mathewstaunton · Member · Jul 16, 2018 at 9:58 am

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  I’m trying to access the dashboard for onslaughtpress.com

  http://onslaughtpress.com/wp-admin does nothing

  http://onslaughtpress.wordpress.com/wp-admin gets me an empty site with no content

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  vishalmukadam · Member · Jul 16, 2018 at 10:43 am

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  OK. I’m getting into a WP dashboard now but not for the site hosted by GoDaddy with my chosen WP theme. I’m seeing the default theme with zero content

  This forum is dedicated to WordPress.com site, If your site is hosted by “GoDaddy” then it is a Self-hosted site it uses WordPress.org free and open source software, for help relating to the Self-hosted site you need to use WordPress.org Forum.

  Learn the difference between WordPress.com Vs WordPress.org here:

  WordPress.com vs. WordPress.org

  I’m trying to access the dashboard for onslaughtpress.com

  I would suggest you contact the Godaddy support as you said your site is hosted by them.

  http://onslaughtpress.wordpress.com/wp-admin gets me an empty site with no content

  Because you haven’t created any content on that.

  Please try seeking help at WordPress.org support forum:
  https://wordpress.org/support

  Thanks!

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  vishalmukadam · Member · Jul 16, 2018 at 10:45 am

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  I’m seeing the default theme with zero content

  You might see sample posts and pages when you create a site, you won’t see any content unless you publish or post any content on site.

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  mathewstaunton · Member · Jul 16, 2018 at 12:34 pm

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  Discovered the problem was malware via the Tevolution plugin. nasty bit of code.

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  vishalmukadam · Member · Jul 16, 2018 at 1:29 pm

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  I am glad that you are now able to fix it up.

  For questions relating to your self-hosted site use this Forum:
  https://wordpress.org/support

  Thanks!