Cant access dashboard

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  charlieshanna5 · Member · Sep 22, 2019 at 11:50 pm

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  Hey there,

  I am unable to access my dashboard with my site. My email address (email visible only to moderators and staff) seems to no longer be linked to my site balancethybelly.com. I really need this to be resolved as quick as possibly. Thank you

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  fstat · Staff · Sep 23, 2019 at 8:51 am

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress.org software and it is hosted by A2 Hosting. Therefore, you need to contact them regarding your login issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org

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  jolene809da543b9 · Member · Sep 23, 2019 at 9:21 am

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  Hi There,
  I cant get to edit my 2 sites as before, my main one is https://hlatini.wordpress.com and then the second site is http://www.paradisebeachlangebaan.wordpress.com?
  The sytem wants me to open another site?
  Please can you advise

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  fstat · Staff · Sep 23, 2019 at 9:32 am

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  @jolene809da543b9 – Please start your own thread from the link below and add the tag modlook if you need staff attention.

  https://en.forums.wordpress.com/?new=1