can’t access my account

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  pjcpurcell · Member · Jan 2, 2022 at 2:12 pm

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  I get a message that my blog site is linked to another WordPress.com account. I don’t know what happened. I tried the Account Recovery procedure, but didn’t have the required information. Please help.

  WP.com: Yes
  Correct account: Unknown

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  aleone89 · Staff · Jan 2, 2022 at 5:23 pm

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

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  pjcpurcell · Member · Jan 5, 2022 at 12:21 am

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  https://paulbookblog.wordpress.com/

  Thanks

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  staff-totoro · Staff · Jan 5, 2022 at 1:10 am

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  Hi there,

  I can confirm that the site you mention is listed under a different account. To clarify, the account you are using now is one that was created several years after https://paulbookblog.wordpress.com/ was created, and is a totally separate account.

  If you need to access https://paulbookblog.wordpress.com/ we are not able to help with that here in our public forums, but you can reach out to our account recovery team for assistance at this address: passwordhelp@wordpress.com

  Hope this helps!