Can’t access my account

  • Unknown's avatar

    I usually log in through Bluehost, but when I do it comes up with ‘Unidentified Index’. When I try and sign in through WordPress it won’t show my website it informs me that I’m new and like it’s been reset to start a new website. I’m unsure how I can access it to fix the issue. The site is still running for public to see. Please help. TIA

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

  • Hi there,

    To get help with that please contact Bluehost. We’re WordPress.com a different hosting platform and we can only help with sites that are hosted by us.

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