cant access my website
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id like to be able to access my website. ‘thefitclub.org refused to connect’ and ‘ERR_CONNECTION_REFUSED’ is all I see when I try to log onto my website
The site I need help with is thefitclub.org. It is not hosted by WordPress.com, but it is connected with Jetpack. This site is not linked to my WordPress.com account.
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Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Hostgator.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
Since it appears that the site is suspended, I recommend contacting Hostgator about this ASAP: https://www.hostgator.com/help
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