Can’t access my website

  • Unknown's avatar
    h511darby · Member ·

    When I login to WordPress I can see my site but it has a red error symbol and won’t open. How do I find out what’s wrong or solve this please?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    The Jetpack plugin on your site (which creates the connection between your WordPress.com login and your Bluehost site) is not able to function properly due to an issue with your site theartfullifecoach.com, which is preventing it from appearing correctly online.

    I’ve taken a close look at the site and see from the error message that there is an issue with your iThemes Security plugin. We do not offer iThemes Security on WordPress.com so we are not familiar with your issue but you can contact them directly for support here and they will be able to help: https://wordpress.org/support/plugin/better-wp-security/

    Hope this helps point you in the right direction!

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