Can’t access my website admin compto

• 

  tsiryy · Member · Sep 2, 2022 at 12:06 pm

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  Hei,

  I opened my website as a draft in january 2022 (last editing was 31-01.22) and didn’t do more editing for a while. I am a beginner og started from Hostgator, which led me to WordPress, which guided me to edit in elementor. I paid Hostgator and WordPress for this website and it says in my Hostgator dashboard –> Manage domains that my domain is still ‘active’.

  But I can’t continue editing my website from where I left as I can’t access it by login in from here –> https://learnhowtocreateawebsite.com/wp-login.php?redirect_to=https%3A%2F%2Flearnhowtocreateawebsite.com%2Fwp-admin%2F&reauth=1

  or

  by login in with my domain/wp-admin.

  Can you help me please?

  Thank you!

  Sincerely,
  Remy Y.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  supernovia · Staff · Sep 4, 2022 at 12:10 am

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  Hey Remy, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  Then, if you need more help, head to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com. Here’s the difference between our services and your installation of WordPress with another host:
  https://get.wp.com

  Cheers!