Can’t access my website’s backend.
-
Hi,
I have a blog, ie: wisdomblogging.com. I was away from my passion for a few months due to some reasons. I need to start writing again but I am not able to login to the dashboard. I have tried multiple user id’s and passwords but to no avail.
Please help me recover both.Site: https://www.wisdomblogging.com.
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.
To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/
WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/
And, they do have some options for you at https://wordpress.org/support/article/resetting-your-password/
- The topic ‘Can’t access my website’s backend.’ is closed to new replies.