Can’t access my wordpress admin
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Hi so i currently manage https://thegentlemansociety.x10.mx/ this particular website which i had access until last night when i tried to login today it keeps telling me wrong password when i haven’t changed my password. I was wondering if there is anyway to work around it ?
Self-declared URL: https://thegentlemansociety.x10.mx/
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to logged in users)
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the admin email unfortunately i don’t have access to it so “lost “your password” doesn’t work as well
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Hi there,
Apologies, but we can’t help with your issue directly because we don’t host your site on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.
As it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting
The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!
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