Cant access my wordpress profile

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  claudiarivier · Member · Aug 2, 2021 at 3:31 pm

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  Hello,
  I cant access my wordpress acount for my page claudiarivier.com

  I dont know what email was registrated with this site, it used to be (email visible only to moderators and staff) but no longer is. Can you please help me?

  Site: Claudiarivier.com.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  supernovia · Staff · Aug 2, 2021 at 9:25 pm

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  Hey there, actually that site seems to be hosted with another provider.

  Are you using claudiarivier.com/wp-admin to log in?

  If that isn’t working, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  Then, if you need more help, head to to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com.

  Here’s what makes our service different from the free software:
  https://get.wp.com