Can’t access old account

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  bedeslibrary · Member · Nov 17, 2024 at 11:28 am

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  Hi, I have an old account sarahsbookshelves.wordpress – I’ve changed email address and forgotten my password, and it’s been so long (8 years) that 2FA didn’t exist and I haven’t got either of the other proof of ownership things I’m being asked for on account revovery. Is there anything at all I can do to regain access to it?!

  WP.com: Yes
  Jetpack: No
  Correct account: No

  The blog I need help with is: (visible only to moderators and staff)

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  carmochloe · Member · Nov 17, 2024 at 7:29 pm

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  Unfortunately, without access to your original email address or other proof of ownership methods, regaining access to your old WordPress.com account can be challenging. This is to protect user accounts and ensure only legitimate owners can access them.

  However, I recommend reaching out directly to WordPress.com support via email at help@wordpress.com. Include as many details as possible about your account ownership – such as the timeframe you created it, content you published, or any other relevant information that could help verify your identity.