Can’t Access Site To Edit

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  europlacements · Member · Jul 12, 2018 at 11:58 am

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  We are owner of the company and someone within the company created this website, https://europlacementsitaly.wordpress.com/, but when they left, they didn’t provide the needed login credentials. They no longer have them.

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  fstat · Staff · Jul 12, 2018 at 1:51 pm

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  Hi there,

  If you still have access to the email connected to the account, you can enter that email address in the password recovery tool:

  https://en.wordpress.com/wp-login.php?action=lostpassword

  If that doesn’t work, in order to regain access to a WordPress.com account, we’ll need one of the following things:

  * A transaction ID for any upgrades purchased for the account

  https://en.support.wordpress.com/transaction-id/

  * The WordPress.com account activation link, which we sent to your email address when you first registered with us.

  You can read more in our Account Recovery documentation:

  Recover Your Account