Can’t access the email I use for my actual WordPress account

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  spella2020141017 · Member · Jun 6, 2019 at 11:19 pm

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  Is there any way to find out from WordPress when I paid to renew my site and for how much?

  I no longer have access to the email for my actual wordless site ( packing for crazy town) and don’t remember the password so it is a perfect storm of locked out. The only way I could even get to this forum was to log in with my email that goes to a site that is not even set up. I’m in a perfect storm of locked
  Out and I can’t prove it’s my site without knowing when I upgraded the account.

  Thanks for any help

  Hopeless in Seattle

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  staff-doublebassd · Staff · Jun 6, 2019 at 11:40 pm

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  Hi there,

  If you aren’t sure about the charge on your bank statement, you can fill out the form at wpchrg.com and it will help you find the correct account along with information on what you were charged for. You can use that information to track your transaction ID on your bank statement and fill out the account recovery form to regain access to your site:

  Recover Your Account

  Let me know if you have any questions.

  Thanks!