can't access to information about auth-id

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  evahakes · Member · Sep 30, 2014 at 10:18 am

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  Moved my blog to a self-hosted site. changed name servers and had to wait some weeks, because the domain was feshly registerd with wordpress. My new provider asks now again for auth-id. Tried to find it on “my domains” page, but there isn’t any “edit”-link next to the custom domain – as far as I see I can’t access to the information about auth-id

  The blog I need help with is: (visible only to logged in users)

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  shawnajroberts · Member · Sep 30, 2014 at 5:45 pm

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  Hi there!

  Sorry, I’m not exactly certain what your new provider is looking for. Can you copy and paste the request or take a screenshot and upload it to your Media Library?

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  evahakes · Member · Oct 1, 2014 at 8:22 am

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  Hi,

  well, this is what my provider writes:

  “Sie hatten einen Umzug von wanderinsights.net zu One.com beauftragt. Dies war zu dem Zeitpunkt aufgrund des “Registrar Lock” nicht möglich. Die Domain kann nun umgezogen werden. Bitte senden Sie uns die Auth-ID als Antwort auf diese E-Mail, auch wenn Sie diese schon einmal gesendet hatten.”

  “You wanted to move wanderinsights.net to one.com. Until now this wasn’t possible because of the “Registrar Lock”, but now you can move the domain. Please send aus the Auth-IS als reply to this e-mail even if you sent it before.”

  What happens is, when I go My Domains site there isn’t any “Edit”-link next to the wanderinsights.net domain – and if I got it right, the way to find this Auth-ID is via this Edit-Link on the MyDomains-site – or did I get it wrong?

  Thanks for helping!
  Eva

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  shawnajroberts · Member · Oct 1, 2014 at 5:38 pm

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  Thanks so much for that clarification! You should see an edit link like this on the My Domains page of your site:

  

  Can you send me a screenshot of what you see there? Just upload it to your Media Library.