Can’t access to the website anymore

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  eyesbrainbody · Member · Sep 23, 2019 at 3:48 pm

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  Greetings,

  I changed my website address and since then, I can’t access it, nor my admin panel (http://website.com/wp-login.php), since it redirects me every time. I don’t know the user name, the mail address or the database’s IP of the website as I didn’t build it. The previous address leads to the website, but completely broken (probably because of the unavailable CSS sheets). All the solutions I found required one of them to work. Is there any solution to this problem ?

  Thanks for the help.

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  staff-doublebassd · Staff · Sep 23, 2019 at 5:50 pm

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  Hi there,

  What is the URL of the site? Based off of what you are describing, and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!