Can’t access transferred domain

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  bbrptv · Member · Jul 21, 2020 at 11:26 pm

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  Hey, I paid to transfer a domain to WordPress and when I visit the site it shows it is with WordPress now but I must be missing something, because for the life of my I can’t seem to find where to access it. It keeps just sending me to the free domain under ‘My Site’ and not showing the new one.

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  kokkieh · Staff · Jul 22, 2020 at 12:04 pm

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  Hi there,

  Are you speaking of bbrp.tv?

  I can see you tried to buy a transfer for that domain yesterday, but it appears the original attempt failed, so the domain transfer was removed again. At the moment there is just a mapping upgrade connecting that domain to your site, but it the domain itself is still registered at Namecheap.

  If you still want to transfer that domain to us completely, please go to My Site ->Manage ->Domains and add a new domain transfer upgrade for this domain, as explained here:

  https://en.support.wordpress.com/move-domain/incoming-domain-transfer/